Terms and Conditions
Welcome to Doon Tempo Traveller Bus & Taxi Service! We’re excited to assist you with your travel plans. Please read the terms and conditions below carefully. By using our services, you agree to these terms, which help ensure a smooth and enjoyable experience for all.
General Guidelines
- Air Conditioning (AC) and music systems may not function in steep hill areas for safety reasons.
- AC services are available only in Innova cabs during Chardham tours, subject to road and weather conditions.
- Vehicles are provided as per the agreed itinerary, and AC will not operate during steep mountain climbs to maintain vehicle performance.
- Additional charges apply for sightseeing at Triyuginarayan Temple, landslide transfers, and Uttarakhand state taxes.
- Expenses such as toll taxes, driver allowances, parking fees, and applicable GST are extra and not included in the base fare.
Special Tours and Chardham Yatra
- Minimum booking durations are as follows:
- Chardham Yatra & Kedarnath-Badrinath Yatra: 12 days (Ex-Delhi) or 10 days (Ex-Haridwar/Dehradun).
- Yamunotri-Gangotri Yatra: 8 days (Ex-Delhi) or 6 days (Ex-Haridwar/Dehradun).
- Single Dham Yatra: 6 days (Ex-Delhi) or 4 days (Ex-Haridwar/Dehradun).
- A 50% advance payment is required to confirm your booking. The remaining amount must be paid before the last day of the drop.
- Additional charges will apply for changes to the itinerary or added sightseeing trips beyond the original plan.
Booking and Cancellation Policy
- Bookings are confirmed only after the advance payment is received. All bookings are subject to vehicle availability.
- Cancellations made within 48 hours of the travel date will incur a 50% penalty.
- No refunds will be issued for cancellations on the day of travel or no-shows.
Responsibilities and Safety
- In the event of landslides, roadblocks, or natural disasters, any additional transfer costs must be borne by the customer.
- We ensure our vehicles are well-maintained; however, delays or breakdowns due to weather or road conditions may occur.
- Travel insurance is not included in our services. We recommend customers arrange their own insurance for personal safety and belongings.
- Smoking and alcohol consumption are strictly prohibited in the vehicle. Please ensure the safety of your belongings, as we are not responsible for loss or theft.
Note: The company protects customer personal information by collecting only necessary details for bookings, storing information securely, restricting access to authorized personnel only, and not sharing customer data with third parties except when required to provide the service or comply with legal obligations.
Contact Us